Return & Exchange Policy

Our hope is that you LOVE your purchase from Lasting Love Bridal. If you don't, we are happy to make it right and accept your return or exchange, Please note the following policies:

CUSTOM BRIDAL DRESSES:

  • Please note all sales are final on all custom bridal dresses.

STANDARD SIZE BRIDAL DRESSES:

  • Merchandise must be returned within 30 days of delivery for a full refund to your original method of payment.
  • Merchandise must have all tags attached and be returned in original packaging.
  • Merchandise must not be worn, washed or altered, and must be free of stains, pet hair, floor debris, and pin marks.
  • Returns may take approximately 2-3 weeks to process.
  • Removable label must be attached
  • Any exchanges for standard size items should anticipate an additional 5 weeks for replacement dress to ship

CUSTOM BRIDESMAIDS DRESSES

  • Please note all sales are final on all custom bridesmaids dresses.

STANDARD SIZE BRIDESMAIDS DRESSES

  • Merchandise must be returned within 30 days of delivery for a full refund to your original method of payment.
  • Merchandise must have all tags attached and be returned in original packaging.
  • Merchandise must not be worn, washed or altered, and must be free of stains, pet hair, floor debris, and pin marks.
  • Returns may take approximately 2-3 weeks to process.
  • Removable label must be attached
  • Any exchanges for standard size items should anticipate an additional 5 weeks for replacement dress to ship

READY TO SHIP BRIDESMAIDS DRESSES

  • Merchandise must be returned within 30 days of delivery for a full refund to your original method of payment.
  • Merchandise must have all tags attached and be returned in original packaging.
  • Merchandise must not be worn, washed or altered, and must be free of stains, pet hair, floor debris, and pin marks.
  • Returns may take approximately 2-3 weeks to process.
  • Removable label must be attached

COLOR SWATCHES

Please note that all sales are final on color swatch orders.

PRICE ADJUSTMENTS

A one-time price adjustment will be granted on full-price purchases only if an original sales receipt is presented within 14 days of purchase.

TO BEGIN THE RETURN OR EXCHANGE POLICY

Please email us at hello@lastinglovebridal.com with the following subject line: Exchange Request: Order #xxxx followed by your exchange request details in the main message.

A member of our team will contact you with next steps.

Please note, Lasting Love Bridal will not be responsible for return shipping costs.